Privacy Policy
Last Updated: July 1, 2024
This Privacy Policy explains how DomainDetails.io ("we," "us," or "our") collects, uses, and protects your information when you use our service.
1. Information Collection
1.1 Free Tier Users
For users of our free service:
- All domain lookup data is stored locally in your browser
- No personal information is collected or stored on our servers
- Anonymous analytics data is collected via Plausible Analytics
- Technical error data may be collected via Sentry for service improvement
1.2 Pro Subscription Users
For users with a paid subscription, we collect:
- Email address for account management and communications
- Payment information (processed securely through Stripe)
- Domain monitoring preferences and settings
- Usage data for service optimization
- Cross-device synchronization data
2. Use of Information
We use collected information for the following purposes:
- Providing and maintaining our service
- Processing payments and managing subscriptions
- Sending essential service notifications
- Improving and optimizing our service
- Responding to your requests and support inquiries
- Preventing fraud and abuse
3. Third-Party Service Providers
We use the following third-party services to operate our platform:
3.1 Essential Services
- Stripe: Payment processing and subscription management
- Plausible Analytics: Privacy-focused, cookie-free analytics
- PostHog: Product analytics and service improvement
- Sentry: Error tracking and performance monitoring
3.2 Data Processing Agreements
All our third-party service providers are GDPR-compliant and have signed data processing agreements ensuring the security and confidentiality of your data.
4. Data Protection
4.1 Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data backup procedures
4.2 Data Retention
We retain your data only for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
5. Your Privacy Rights
Under applicable data protection laws, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
6. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data:
- We use appropriate safeguards such as Standard Contractual Clauses
- We ensure adequate levels of protection for your personal data
- We comply with applicable data transfer regulations
7. Cookies and Tracking
Our approach to cookies and tracking is minimal:
- We do not use tracking cookies
- Essential cookies are used only for pro account functionality
- Analytics are collected anonymously without personal identification
- You can control cookie settings through your browser
8. Children's Privacy
Our service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on our website
- Sending an email to pro subscription users
- Displaying a notice in our service
10. Contact Information
For privacy-related inquiries or to exercise your rights, please contact us at:
- Email: [email protected]
- Response time: Within 72 hours